🔒 Privacy Policy

At Royal Nandhana, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a booking, or use our services.

1. Information We Collect

We may collect the following types of information:

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Bookings: Confirm reservations, send booking confirmations, and provide vouchers
• To Communicate: Send booking updates, pre-arrival information, and respond to inquiries
• To Improve Services: Analyze usage patterns to enhance our website and guest experience
• To Comply with Legal Requirements: Maintain records as required by law (guest registration)
• To Personalize Experience: Remember preferences for future visits

3. How We Store and Protect Your Information

We implement appropriate security measures to protect your personal information:

• Data Encryption: Secure data transmission using SSL technology
• Access Controls: Limited access to personal information to authorized personnel only
• Secure Storage: Information stored in secure databases with restricted access
• Regular Audits: Periodic security reviews and updates to our systems

Important: While we take reasonable measures to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• With Your Consent: When you have given us permission to share
• Service Providers: With trusted third-party services that assist in operating our website and business (subject to confidentiality agreements)
• Legal Requirements: When required by law, court order, or government regulation
• Guest Registration: With local authorities as required by law for guest registration
• Business Transfers: In the event of a merger, acquisition, or sale of assets

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences and booking selections
• Analyze website traffic and usage patterns
• Improve website functionality and performance

You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at ejakinarzary@gmail.com or call +91 12345 67890.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Booking records are typically retained for 5 years for legal and accounting purposes.

8. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps, payment gateways). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. International Data Transfers

If you are accessing our website from outside India, please be aware that your information may be transferred to, stored, and processed in India. By using our services, you consent to this transfer and processing of your data in accordance with Indian laws.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically for any updates. Material changes will be notified through our website or via email.